updated September 17, 2026
The Urban Yarns store has been an institution to visit in Point Grey Village in Vancouver for over 20 years, and we are also an online source to customers throughout Canada. We specialize in mid to high end yarns & accessories and a spectacular customer experience, and it is our exceptional team of staff that makes that happen.
Positions:
We are currently accepting applications for immediate start, for the following roles:
-
- Retail Salesperson (part-time)
- Retail Salesperson (full-time) with opportunity for advancement to Retail Manager
- Administrative Assistant (part-time)
- Administrative Assistant (full-time) with opportunity for advancement to Inventory & Marketing Manager
Our store open hours are as follows:
Mondays 10:00am-6:00pm
Tuesdays 10:00am-6:00pm
Wednesdays 10:00am-6:00pm
Thursdays 10:00am-6:00pm
Fridays 10:00am-6:00pm
Saturdays 10:00am-6:00pm
Sundays 12:00-5:00pm
In your application, please list ALL of your available days and hours, and whether you would ideally like to work all of them or a maximum number of days or hours per week.
Starting Wage for all positions: $18.25/hour gross
Retail Salesperson duties include but are not limited to retail sales and assistance to in-store customers, processing phone and online orders, shipping online orders to customers, receiving product shipments, and general store upkeep and cleanliness.
Administrative Assistant duties include but are not limited to product data entry in our inventory database and our e-commerce platform, vendor and customer file management, and some physical inventory counts and corrections. May also include customer service by email and phone and/or social media and email newsletter marketing depending on applicant experience and availability.
Staff Benefits:
- Extended medical & dental plan for all permanent 20+ hours/week employees starting 3 months after start date. Urban Yarns pays 100% of premiums.
- Generous staff discount, full reimbursement for approved professional development courses, store sample program, and more
- Creative and rewarding work with the best darn customers out there, and the best product, yarn!
Requirements:
- Intermediate to advanced knitting or crochet knowledge & experience
- Ability to prioritize friendly customer care while concurrently performing inventory management tasks with efficiency and accuracy
- Proficient and speedy use of Ravelry, Google, and email
- Ability to stand for the duration of each shift, climb stairs and ladders, and lift up to 30 lbs
- Fluent spoken and written English
- must be available for all scheduled shifts throughout December 2026 except our holiday closure Dec. 24-26 & Dec. 31-Jan. 1
Extra Credit:
- Previous storefront retail sales experience and/or use of a computerized inventory system
- Knowledge & experience in other fibre arts such as spinning, weaving, dyeing, felting, pattern design
- Experience teaching knitting, crochet or other fibre arts in a paid, professional setting
- Conversational level of another language
Apply:
- Email resume and cover letter to Lindsay at knitting@urbanyarns.com with “Application: Firstname Lastname” as the subject line. No phone calls please, although you are welcome to email questions about the positions.
- Attach photos of 3 completed knitting or crochet projects you are proud of, as well as any other fibre arts you would like to showcase, or include your Ravelry and/or Instagram username if you have several projects publicly posted that you’d like us to see
- Include your specific availability of ALL hours you are available within our store hours of Mondays through Saturdays 10am-6pm & Sundays 12-5pm and your ideal maximum number of days or hours per week, as well as your soonest available start date for training and/or regular shifts
- If you have applied in the past, you are welcome to re-apply. Please remind us approximately when you last applied, and update us about your current availability and any new resume experience.